AI-Powered Support

Transform Customer Service with Intelligence

Automate ticket routing, enable intelligent knowledge base Q&A, and generate contextual responses to reduce average handling time by up to 60%.

60%
Faster Resolution
10k+
Tickets Processed Daily
95%
Accuracy Rate

Intelligent Automation Features

Three powerful capabilities that revolutionize your support workflow

Intelligent Ticket Routing

AI-powered classification automatically routes tickets to the right team or agent based on content, urgency, and historical patterns.

  • Multi-dimensional ticket categorization
  • Priority-based queue management
  • Smart workload balancing

Knowledge Base Q&A

Instant answers from your knowledge base with AI-generated summaries, empowering agents with contextual information.

  • Semantic search across documentation
  • Auto-generated response suggestions
  • Continuous learning from interactions

Measurable Impact on Your Support Operations

SupportSense AI delivers quantifiable improvements across all key metrics

Reduce Average Handling Time

Cut resolution time by 40-60% through intelligent automation and suggested responses

Improve Agent Productivity

Agents handle 3x more tickets with AI-assisted workflows and instant knowledge access

Enhance Customer Satisfaction

Faster, more accurate responses lead to 35% increase in CSAT scores

Lower Operational Costs

Reduce support costs by 45% while maintaining or improving service quality

Performance Dashboard

Live
Avg. Handling Time
2.3 min -58%
First Contact Resolution
87 % +32%
Customer Satisfaction
4.8 /5 +0.9
Cost per Ticket
$3.2 -45%

Ready to Transform Your Customer Support?

Join leading companies using SupportSense AI to deliver exceptional customer experiences

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