Automate ticket routing, enable intelligent knowledge base Q&A, and generate contextual responses to reduce average handling time by up to 60%.
Three powerful capabilities that revolutionize your support workflow
AI-powered classification automatically routes tickets to the right team or agent based on content, urgency, and historical patterns.
Identify underlying issues behind support tickets through deep analysis, helping you address problems at their source.
Instant answers from your knowledge base with AI-generated summaries, empowering agents with contextual information.
SupportSense AI delivers quantifiable improvements across all key metrics
Cut resolution time by 40-60% through intelligent automation and suggested responses
Agents handle 3x more tickets with AI-assisted workflows and instant knowledge access
Faster, more accurate responses lead to 35% increase in CSAT scores
Reduce support costs by 45% while maintaining or improving service quality
Join leading companies using SupportSense AI to deliver exceptional customer experiences
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